Chatty vs Business English

I’d like to share with you some useful examples that highlight the difference between Business English and a more casual, Chatty English style. Whether you’re writing a formal email to a client or a quick note to a colleague, or doing a verbal presentation, adjusting your tone can make all the difference in how your message is received.

Understanding when to use formal versus informal language is key to effective communication in the workplace. While Business English often maintains a professional tone, Chatty English can help to create a more friendly, approachable atmosphere, especially when communicating with close colleagues or familiar contacts.

Below, you’ll find a list of phrases that show how the same message can be expressed in both styles. Feel free to use these examples as a reference the next time you're composing an email, whether it’s for formal business purposes or something a bit more casual.

I hope you find these examples helpful in striking the right tone in your future communications.

Feel free to mix and match the styles based on your audience and the context of your communication.

If you have any questions or need further clarification, don't hesitate to reach out.