How to Get Better at Small Talk

Did you know that casual conversation—small talk, chit-chat, or whatever you like to call it—is key to building meaningful relationships with your colleagues? It’s not just about filling silence; it’s about connection.

But let’s be honest—not everyone finds small talk easy. Even in your first language, it can feel awkward or even painful. If the thought of making conversation in English at work makes you uneasy, you’re not alone!

The good news? Small talk is a skill, and like any skill, it can be improved with practice.

If you want to feel more confident in everyday conversations, here are some practical steps to help you:

✅ Ask questions – Show interest in others by asking about their weekend, hobbies, or opinions on something light and neutral.

✅ Be an active listener – People love good listeners! Nod, make eye contact, and respond with follow-up questions.

✅ Practice everyday topics – Talk about hobbies, sports, the latest TV series, or even the weather—it’s a great starting point.

✅ Refine your self-introduction – Have a simple, confident way to introduce yourself, whether in meetings or networking events.

✅ Tell engaging anecdotes – A short, charming story about a personal experience can make conversations more interesting and memorable.

Does the idea of attending a work event or conference make you nervous? You’re not alone.

Instead of dreading it, set small, manageable goals before you go. Try one of these:

🎯 Speak to five people
🎯 Hand out five business cards
🎯 Introduce yourself to someone specific

These simple goals give you a sense of purpose and make networking feel more structured, rather than overwhelming.

The key to improving small talk is to start in “safe” environments—casual chats with coworkers, coffee breaks, or even short exchanges with shop assistants. The more you practice, the easier it gets. Over time, what once felt daunting will start to feel natural.

➡️ Join our email list to get invited to our weekly Conversation Club!

So, take that first step. Say hello. Ask a question. Start the conversation—you never know where it might lead!